Emails That Get Results

Learn how to build your professional image and incease your productivity through powerful business emails

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Sure. Anyone can write an email in the business world today. But can you write ones that increase your chances of a fast response and that build your professional image?

I’ve been conducting business writing workshops in both the private and public sectors for over 25 years, and I’ve listened to the concerns of both senior managers and support staff when it comes to written communications. And the most common complaint today is poorly written emails.

By taking this 90-minute course, you will learn all sorts of tips for writing powerful, business emails. I’ve divided the course into three sections: What You Should Know About Emails, Writing Style and Tone, and Organization.


Your Instructor(s)


Ontario Training Network
Ontario Training Network

Jane Watson is a specialist in the written word. For over 25 years, she had designed and delivered workshops in business writing for both the public and private sectors. Her clients include all levels of government, the automotive, financial, pharmaceutical, manufacturing, and health care sectors. Her workshops are part of the staff accreditation programs for both Queen’s University and Humber Institute of Technology and Advanced Learning.

After graduation from the University, Jane joined the Ontario government as an information officer, writing news releases, letters, and reports. Later she became editor of a bimonthly newspaper and a college lecturer. Jane has a certificate in Adult Education training from Humber College.

A recognized expert in the field of business communications, Jane has been interviewed on radio and TV. Both her books, The Minute Taker’s Handbook and Business Writing Basics, are considered best sellers for non-fiction. (Business Writing Basics has been translated into Mandarin.) In addition, she has had over 200 articles published.

Jane is known for her ability to deliver — what some might call —dry information in a relaxed and entertaining manner. Her workshops are high content, practical, and interactive.


Course Curriculum


  Introduction
Available in days
days after you enroll
  Tip Sheet
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.